In the first of our Management Mastery Series, we give you the opportunity to hone your feedback skills , a crucial aspect of effective leadership. Discover the techniques to address resistance and defensiveness, allowing for open dialogue and impactful change. If giving feedback makes you nervous, perhaps you've had bad experiences in the past or maybe you're new to management and don't know how to approach it, this course is for you. For just £160 you'll learn how to:

- Set up an honest, effective feedback conversation

- Adopt a simple structure for feedback to create the changes you need

- Engage and motivate your team to produce the results you want

- Minimise the chance of a defensive, emotional reaction

Our 2-hour session consists of: